Return Policy

1. We cannot refund or exchange goods for change of mind or errors you made in your order. We may, at our sole discretion, allow a return for store credit or exchange product on a case-by-case basis, provided that the item in question is:
• returned within 28 days of order;
• not used or worn (with original tags and/or packaging);
• in a resalable condition; and
• not damaged in any way.
2.
3. We cannot accept change of mind returns on items that come in sealed packages or boxes where seals are damaged or broken.
4. If we allow a return in these circumstances, we will ask you to follow our returns process.
5. We may provide you with a product exchange or store credit only when we receive the returned product. You are responsible for payment of return postage on your order. Change of mind returns are not accepted on makeup and skincare products for hygiene reasons. Remedies for defective goods are still available. If you believe an item to be defective, we will request photos for review. If the item is to be deemed defective it will be a decision made by our review team after careful consideration. Under no circumstances can we accept change of mind returns if your order has not yet been dispatched from our warehouse. If a refund is granted a 10% processing fee applies.
Returns process:
In the first instance please email us at [email protected] with your order number including the reason for your return and any photos you may wish to provide. A staff member will reply to you within 48 hours (business hours)
SHIPPING
We can ship to any address in the US. We use USPS/UPS for our shipping provider. All orders are dispatched within 24-48 hours on the next business day. Standard shipping is 3-7 business days, we provide the option for Express shipping for an extra $10. Delivery is estimated between 1-5 business days after your order has been dispatched.
Orders over $100 receive Free standard shipping or $10 for Express.